At DTF Order, we are committed to delivering your products promptly and securely. Please find our shipping policy detailed below:
- Processing Time: Orders are typically processed within 24-48 business days after the design has been approved. This processing time might vary depending on the complexity and size of the order.
- Shipping Time: Upon order completion, we ensure that your product is shipped within 24 hours. Delivery time after shipping will depend on the shipping option selected at checkout and your location.
- Shipping Methods: We use trusted courier services for shipping our products. You will be provided with a tracking number once your order is shipped so that you can monitor the progress of your delivery.
- Shipping Rates: Shipping rates vary based on the size, weight, and destination of the package. The applicable shipping cost will be calculated and displayed at checkout.
- Bulk Orders: For large, bulk orders, please contact our customer service directly to discuss shipping arrangements and rates.
- Shipping Address: Please ensure that your shipping address is accurate when placing an order. We will not be held responsible for packages that are sent to the wrong address due to incorrect information provided by the customer.
- Damaged or Lost Orders: If your order arrives damaged or is lost in transit, please contact our customer service team as soon as possible. We will work with you to resolve the issue.
a.)If your purchase didn’t meet your expectations or you’ve received a damaged item, we’re here to help. Please click here to access our returns and support page. Our team will guide you through the process of return or exchange. We appreciate your patience and understanding.”
Please note that our shipping policy is subject to change and will be updated on this page if changes occur. If you have any further questions or concerns, feel free to contact our customer service team.
Thank you for choosing DTFOrder for your printing needs!